FAQs
Are all our appointments confidential?
Your counselling sessions are confidential within the service and this confidentiality will apply to any records in accordance with the GDPR & Data Protection Act. All counsellors are required to be in supervision, and I will take relevant issues from the counselling relationship into supervision. In supervision, I will take care to preserve clients’ anonymity. In exceptional circumstances confidentiality may be broken. The circumstances could include:
· Where you as a client give consent for the confidence to be broken.
· Where I feel it is appropriate to consult with or involve other professionals such as your GP in circumstances where there is a risk of harm to you or to a third party. In such cases I will aim to discuss any action with you first and seek to gain your co-operation.
· Where in extreme cases I am legally compelled by a court of law.
· Where statutory law requires me to inform the relevant authorities (such as terrorist activities, serious crime, drug trafficking, money laundering, or abuse of a child or vulnerable adult).
How do I book an appointment with you?
Please contact me either by phone, email see Contact Me page, I will then arrange a 15-minute free consultation to check compatibility it important that I am the right counsellor for you. If so, we can then arrange our first session and I will send you our counselling agreement which outlines terms and conditions for us to work together
How many sessions will we need?
Initially you may wish to consider that it is most effective to have 6 sessions, our
first session is getting to know more about you as well as counselling. You can end your sessions at any point.
Single Session Therapy consists of one session, unless you request further.
How long is a session?
Sessions last for 50mins, but you can end earlier
What happens if I cancel an appointment?
My notice period is 24hrs. Rescheduling can only be offered if 24hrs notice is given and is subject to availability. Sessions are charged at the rate stated in our counselling agreement where less than 24 hours’ notice is given.
How can I pay for my appointments?
Sessions can be paid via payment link prior to session or in cash at the session.
What hours do you work?
In person appointments for adults 18+ are available on Thursdays 9-6pm, please enquire for phone & online availability.
I only work with young people under 18 in schools & organisations .
Where are you based?
In person sessions take place in Tettenhall, Wolverhampton, WV6 8NF
